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Questions about the end devices with which the OKR software can be used
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Which desktop browsers are supported (browser, operating system, version) ?
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Which mobile browsers / devices are supported (browser, iOS/iPadOS / Android, version) ?
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Is the page rendering optimised for different screen sizes: a) desktop, b) mobile, c) tablet?
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Is there a smartphone app: iOS/Android (version)? - for Android: which manufacturers are supported?
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Is there a special tablet app: iPadOS/Android (version)? - for Android: which manufacturers are supported?
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Is there a macOS, Microsoft Windows or Linux app (OS version)?
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Can e.g. dashboard pages be displayed on Smart TVs (Smart TV brand / model)?
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Questions about the user experience of the user interface
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In which languages is the user interface available to users as standard?
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Are other languages addable by a) the company or only b) the manufacturer?
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Is the usage of the software a) intuitive and quick to learn or b) requires training?
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Are there context-sensitive help pages, i.e. for each page and for each dialogue?
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Is the navigation easy tio use?
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Are the most important functions easily accessible via shortcut?
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Can functions that are not needed be disabled/hidden?
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Is the page loading or the reaction to clicks fast? (<1 second)
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Does the user interface have a modern design and is it visually appealing?
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Questions about individualisation - without a customization fee
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Can the wording in the software be adapted to the corporate language?
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Can important OKR-specific parameters be adjusted, e.g. values of the scoring/grading (OKR traffic light), the confidence level, duration of the OKR cycle? Which ones are adjustable?
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Can the user customise the user interface according to personal preferences? What is adjustable?
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Can relevant OKR sets be marked by colleagues for a shart cut access?
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Can the user configure via which communication channels, how often and for which events notifications are sent?
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Questions about the basic functions of the OKR software
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Questions about integrations of the OKR software in other IT solutions or vice versa
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Can integrations be developed quickly and at an affordable price on request? (from / to €, typ. duration from - to)
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Are there open APIs available with which customer developers can carry out integrations? (API documentation - Link/PDF) - which functions are supported, e.g. User Management, OKR-Set Input, Reporting, Analytics
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Questions for analysis for optimisation of the OKR process, coaching etc.
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Is there an overview of the analysis of the quality of the OKR sets based on the parameters: a) optimal number of objectives / OKR sets, b) optimal number of key reuslts, c) quality of key results, d) dependencies/alignment to other teams?
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Is there an overview of the analysis of the quality in the alignment/support of OKR sets with other departments/teams?
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Is there an overview of the analysis of the teams and their OKR sets - whether they contribute to OKR sets of other teams or not.
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Is there an overview of the analysis of the check-ins/updates performed
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Is there a way to find out which teams are more involved in the OKR process and which ones need extra support?
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Is there a way to find out which OKRs and teams are not progressing as expected?
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Is there an overview to show at a glance to a mid level manager how her/his unit is evolving?
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Is there a way to get a report automatically in order to save time?
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 Is there an overview to see the evolution of the OKRs contributing to mine in order to know how to update them?
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Is there a way to know and see if the organization is getting better with the OKR methodology?
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Can we find out if the strategy is evolving differently compared to the past cycles?
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Is there a way to know which metrics are performing well and which ones need extra support?
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7. AI support
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Is there a built-in AI assistant for the creation of OKR sets?
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Is there a built-in AI assistant for the optimization of OKR sets?
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Is there a built-in AI assistant for the assessment of the quality OKR sets?
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Is there a built-in AI assistant for the creation of tasks for the implementation of OKR sets?
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Is there a built-in AI assistant for the creation of a strategy?
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Is there a built-in AI assistant for the prediction of the score development?
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Are there any further AI supported features?
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7. Data protection and security
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Is the OKR software a) GDPR and b) German DSGVO compliant?
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Where is the software hosted? (Provider / Location)
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Is the data center certified according to security standards, e.g. ISO 27001, 22301, SOC1, SOC2 ?
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Is the infrastructure secure and is data encrypted using the latest technologies?
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How are the passwords stored in the database: a) unencrypted b) encrypted c) hash only
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Is data, e.g. OKR sets, stored in the database in encrypted form?
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Is there a change history (audit logs)?
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Can changes to OKRs or other settings be retraced in detail (who/when/where)?
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Is the OKR software operated in a fail-safe manner? What measures are taken to ensure this?
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Is the data mirrored to another location in real time? (Provider/Location)
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Is there a disaster recovery system available?
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Are regular back-ups made and can these be imported promptly? (Backup strategy and duration)
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Is there a data protection and security audit by an external expert? - Which tests were carried out, e.g. penetration tests?
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Is there SOC compliance e.g. SOC2 Type II?
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Does the provider offer source code escrow (deposit of source code of the software solution at a neutral third party)?
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Is the OKR software also available as open source?
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Can a separate instance of the software be operated for the customer (separate database, specially configured network infrastructure ...)
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Is the software only available as a SaaS solution or also for an on-premise installation in customer's data center?
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Proof of > 10,000 active users with > 30,000 OKRs in a single implementation
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Training and customer support
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How is onboarding carried out - a) via online training (training videos), b) video calls or c) in-house in presence?
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At what times and how is customer service available: via email, chat, phone, video call? With screenshare?
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What are the response times for troubleshooting?
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Does the OKR vendor offer strategic, implementation and ongoaging coaching support from external partners?
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Does the OKR software vendor have a Customer Success (CS) team?
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Would customers have a dedicated Customer Success Manager (CSM)?
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Does the OKR vendor provide in-house Technical Success support?
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Can the Technical Success team translate customer's requirements to custom solutions?
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Licence models and costs
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Is there a free version available? With which limitations?
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Is there a one-time setup fee? Is this dependent on the number of users?
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Price per user per month / per quarter / per year? (attachment if applicable)
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Price per user per month / per quarter / per year? (attachment if applicable)
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yes
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Are there any further comments on the licensing model and costs?
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Are there any other fees or costs apart from those mentioned above?
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SLA Service Level Agreement
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What is the granted availability?
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Is there any planned downtime?
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What is the average time between repairable failures?
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What is the average time required to get systems up and running again?
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Can availability data be provided a) in real time, as well as b) historical data?
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Advertising – This ad has no effect on our neutrality – more info …
Advertising – This ad has no effect on our neutrality – more info …
Choosing the wrong solution can cost a lot of money
Migration costs, loss of motivation, workload, wasted time, and more.
discounted conditions*
Access to all content
Access to detailed comparison
*for all companies contacting the software providers for the first time through OKR Software, via: “Book a demo” or “Try for free”
Choosing the wrong solution can cost a lot of money
Migration costs, loss of motivation, workload, wasted time, and more.
discounted conditions*
Access to all content
Access to detailed comparison
*for all companies contacting the software providers for the first time through OKR Software, via: “Book a demo” or “Try for free”
discounted conditions*
Access to all content
Access to detailed comparison
Access to case studies
*for all companies contacting the software providers for the first time through OKR Software, via: “Book a demo” or “Try for free”