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Questions about the end devices with which the OKR software can be used
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Which desktop browsers are supported (browser, operating system, version) ?
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Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera
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Which mobile browsers / devices are supported (browser, iOS/iPadOS / Android, version) ?
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mobile devices (smartphone & tablet) in landscape format
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Is the page rendering optimised for different screen sizes: a) desktop, b) mobile, c) tablet?
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No
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Is there a smartphone app: iOS/Android (version)? - for Android: which manufacturers are supported?
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No
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Is there a special tablet app: iPadOS/Android (version)? - for Android: which manufacturers are supported?
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No
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Is there a macOS, Microsoft Windows or Linux app (OS version)?
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Yes (brower based SaaS)
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Can e.g. dashboard pages be displayed on Smart TVs (Smart TV brand / model)?
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Yes
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Questions about the user experience of the user interface
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In which languages is the user interface available to users as standard?
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English and German
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Are other languages addable by a) the company or only b) the manufacturer?
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Yes. By Workpath
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Is the usage of the software a) intuitive and quick to learn or b) requires training?
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Yes. a) Ease of use is one of the top 3 reasons why customers choose Workpath. b) No dedicated software training required
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Are there context-sensitive help pages, i.e. for each page and for each dialogue?
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Yes. Embedded best practice within the workflow tool and a detailed help center (https://workpath.zendesk.com/hc/en-us/categories/115000515189-Using-Workpath) for every step within Workpath. A detailed e-learning supports the usage of OKRs. Customized onboarding website in progress
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Is the navigation easy tio use?
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Yes, naviagtion has only one layer. Ease of use is a main priority, so customers can work with the Software in an intuitive way
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Are the most important functions easily accessible via shortcut?
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Yes
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Can functions that are not needed be disabled/hidden?
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Yes. Workpath software is customizable to customer needs such as:
* KPI Feature
* Initiatives Feature
* Check Ins
* integrations
* contribution requests
* personal goals
* Key result calculation
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Is the page loading or the reaction to clicks fast? (<1 second)
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Yes
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Does the user interface have a modern design and is it visually appealing?
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Yes
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Questions about individualisation - without a customization fee
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Can the wording in the software be adapted to the corporate language?
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Partially (e.g. "Coaches", "initiatives" or Check-in questions)
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Can important OKR-specific parameters be adjusted, e.g. values of the scoring/grading (OKR traffic light), the confidence level, duration of the OKR cycle? Which ones are adjustable?
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Yes. Grading calculation, cycle length, cycle start, available KR calculations and much more can be adjusted
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Can the user customise the user interface according to personal preferences? What is adjustable?
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Yes. Users can customize the language used within the software and all OKR related notifications
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Can relevant OKR sets be marked by colleagues for a shart cut access?
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Yes
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Can the user configure via which communication channels, how often and for which events notifications are sent?
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Yes
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Questions about the basic functions of the OKR software
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Questions about integrations of the OKR software in other IT solutions or vice versa
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Can integrations be developed quickly and at an affordable price on request? (from / to €, typ. duration from - to)
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Yes, Workpath has an integrations team open for discussions to extend our open API
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Are there open APIs available with which customer developers can carry out integrations? (API documentation - Link/PDF) - which functions are supported, e.g. User Management, OKR-Set Input, Reporting, Analytics
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Yes. See developer.workpath.com
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Questions for analysis for optimisation of the OKR process, coaching etc.
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Is there an overview of the analysis of the quality of the OKR sets based on the parameters: a) optimal number of objectives / OKR sets, b) optimal number of key reuslts, c) quality of key results, d) dependencies/alignment to other teams?
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Yes. The Drafitng Quality Checker provides an overview of the quality of team OKRs based on 5 parameters: Defined Objectives, defined Key Results, appropriate number of Key Results, type of Key Results & status of OKR
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Is there an overview of the analysis of the quality in the alignment/support of OKR sets with other departments/teams?
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Yes. The Treemap graph is showing the different types of collaboration between the teams to find out where alignment between is missing
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Is there an overview of the analysis of the teams and their OKR sets - whether they contribute to OKR sets of other teams or not.
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Yes. There is an overview showing all the teams and their OKRs not contributing to any other OKR in a vertical or horizontal way (silos).
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Is there an overview of the analysis of the check-ins/updates performed
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Yes. The OKR Update analysis provides an overview showing the number and share of OKRs that have been updated per week incl. detailed lists to see which OKRs have not been updated accordingly
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Is there a way to find out which teams are more involved in the OKR process and which ones need extra support?
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Yes. The engagement section shows a detail site with all the teams and how active they are. In addition to that, the updates section offer an overview with the number of updates per team and OKR to find out which teams need extra help.
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Is there a way to find out which OKRs and teams are not progressing as expected?
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Yes. The strategy execution reports provides a filter functionality to find out OKRs that have still a low progress. In addition to that, the OKRs can be sorted by changes in the last 2 weeks. With this functionality it is easy to find out OKRs where the progress or confidence level decreased.
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Is there an overview to show at a glance to a mid level manager how her/his unit is evolving?
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Yes. The Analytics Suite provides the option to filter by hierarchy levels. A specific unit can be selected in order to see only the performance of one area and find out possible problems
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Is there a way to get a report automatically in order to save time?
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Yes. The Analytics Suite offers a subscription option. Each user can individually decide which dashboard is relevant for her/him and activate a subscription in order to get the report per PDF or image in a regular basis per email.
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 Is there an overview to see the evolution of the OKRs contributing to mine in order to know how to update them?
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Yes. The team dashboards shows at a glance the evolution of the OKRs of the selected team including a detail view of the contributing ones.
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Is there a way to know and see if the organization is getting better with the OKR methodology?
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Yes. The OKR Maturity Report offers an overview to compare process health metrics cycle by cycle. It is easy to find out which topics need extra attention. These health metrics can also be used to define change OKRs in order to improve the process in the organization. Each health metrics has been defined with a specific model based on best practice parameters.
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Can we find out if the strategy is evolving differently compared to the past cycles?
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Yes. The OKR Maturity Report shows a graph over time with the progress evolution of each cycle. In this way it is easy to compare if the strategy is evolving better and it can also be used as a forecasting for the active cycle.
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Is there a way to know which metrics are performing well and which ones need extra support?
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Yes. The Analytics Suite offers benchmark recommendations based on organizations with a well established and matured OKR process in order to find out which metrics need to be improved.
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7. AI support
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Is there a built-in AI assistant for the creation of OKR sets?
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Is there a built-in AI assistant for the optimization of OKR sets?
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Is there a built-in AI assistant for the assessment of the quality OKR sets?
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Is there a built-in AI assistant for the creation of tasks for the implementation of OKR sets?
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Is there a built-in AI assistant for the creation of a strategy?
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Is there a built-in AI assistant for the prediction of the score development?
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Are there any further AI supported features?
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7. Data protection and security
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Is the OKR software a) GDPR and b) German DSGVO compliant?
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Yes. Workpath software is GDPR / DSGVO compliant
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Where is the software hosted? (Provider / Location)
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Workpath ist hosted in Germany with AWS
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Is the data center certified according to security standards, e.g. ISO 27001, 22301, SOC1, SOC2 ?
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AWS is certified according to ISO 27001, SOC II, C5 among others: AWS compliance programs (https://aws.amazon.com/de/compliance/programs/)
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Is the infrastructure secure and is data encrypted using the latest technologies?
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Yes. All data is encrypted in transit using safe ciphers (at least TLS 1.2). Additionally, all data is encrypted at rest (AES256)
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How are the passwords stored in the database: a) unencrypted b) encrypted c) hash only
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Passwords are hashed and salted
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Is data, e.g. OKR sets, stored in the database in encrypted form?
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Yes. All data is encrypted in transit using safe ciphers (at least TLS 1.2). Additionally, all data is encrypted at rest (AES256)
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Is there a change history (audit logs)?
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Yes. All important changes to data and system user activities are aggregated in an audit log
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Can changes to OKRs or other settings be retraced in detail (who/when/where)?
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Yes. All changes to OKRs are visualized in the platform in a feed
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Is the OKR software operated in a fail-safe manner? What measures are taken to ensure this?
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The application is deployed in multiple containers to ensure availability
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Is the data mirrored to another location in real time? (Provider/Location)
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Is there a disaster recovery system available?
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Yes, multiple recovery scenarios are in place
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Are regular back-ups made and can these be imported promptly? (Backup strategy and duration)
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Backups are stored with a different provider to ensure independency and regional distance. The backup is encrypted and can be restored in a timely manner.
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Is there a data protection and security audit by an external expert? - Which tests were carried out, e.g. penetration tests?
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Workpath is ISO 27001 certified with recurring audits every year. Due to this process, Workpath undergoes external pen tests at least every year.
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Is there SOC compliance e.g. SOC2 Type II?
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No
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Does the provider offer source code escrow (deposit of source code of the software solution at a neutral third party)?
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No
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Is the OKR software also available as open source?
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No
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Can a separate instance of the software be operated for the customer (separate database, specially configured network infrastructure ...)
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No
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Is the software only available as a SaaS solution or also for an on-premise installation in customer's data center?
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Workpath offers SaaS only
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Proof of > 10,000 active users with > 30,000 OKRs in a single implementation
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Please check for our case studies
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Training and customer support
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How is onboarding carried out - a) via online training (training videos), b) video calls or c) in-house in presence?
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Workpath has a broad portfolio of Enablement Services, Workshops and Training covering the OKR Methodology, Best Practices and Platform Quickstart.
Trainings are provided as E-Learning (online self-study), online courses (Zoom) or in-house trainings
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At what times and how is customer service available: via email, chat, phone, video call? With screenshare?
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Inital contact via email or Zendesk. Follow-up possible via Callback and webconference incl. screensharing
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What are the response times for troubleshooting?
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Critical issues are addressed within <4 hours during business hours
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Does the OKR vendor offer strategic, implementation and ongoaging coaching support from external partners?
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Does the OKR software vendor have a Customer Success (CS) team?
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Would customers have a dedicated Customer Success Manager (CSM)?
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Does the OKR vendor provide in-house Technical Success support?
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Can the Technical Success team translate customer's requirements to custom solutions?
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Licence models and costs
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Is there a free version available? With which limitations?
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Is there a one-time setup fee? Is this dependent on the number of users?
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Platform setup is free of charge
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Price per user per month / per quarter / per year? (attachment if applicable)
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Please see "Workpath Pricing Overview Tab"
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Price per user per month / per quarter / per year? (attachment if applicable)
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Please see "Workpath Pricing Overview Tab"
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yes
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yes
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Are there any further comments on the licensing model and costs?
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* We offer our customers multi year discounts
* Enterprise customers benefit from decreasing prices at scaled OKR rollouts
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Are there any other fees or costs apart from those mentioned above?
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No
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SLA Service Level Agreement
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What is the granted availability?
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Workpath application has >99.95% historic uptime
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Is there any planned downtime?
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Regular software deployments result in zero downtime, as do most changes to our infrastructure. In the rare case that maintenance needs to be scheduled, Workpath will plan this outside of regular working hours, and announce at least a week in advance
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What is the average time between repairable failures?
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Workpath tracks Change Failure Rate (CFR), i.e. the number of deployments which result in a bug which requires attention. No more than one such instance per quarter is recorded
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What is the average time required to get systems up and running again?
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Critical issues are addressed within <4 hours during business hours
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Can availability data be provided a) in real time, as well as b) historical data?
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Application performance management (APM) tools are in place to continuously monitor speed
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Advertising – This ad has no effect on our neutrality – more info …
Advertising – This ad has no effect on our neutrality – more info …
Choosing the wrong solution can cost a lot of money
Migration costs, loss of motivation, workload, wasted time, and more.
discounted conditions*
Access to all content
Access to detailed comparison
*for all companies contacting the software providers for the first time through OKR Software, via: “Book a demo” or “Try for free”
Choosing the wrong solution can cost a lot of money
Migration costs, loss of motivation, workload, wasted time, and more.
discounted conditions*
Access to all content
Access to detailed comparison
*for all companies contacting the software providers for the first time through OKR Software, via: “Book a demo” or “Try for free”
discounted conditions*
Access to all content
Access to detailed comparison
Access to case studies
*for all companies contacting the software providers for the first time through OKR Software, via: “Book a demo” or “Try for free”