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The OKR Software features in comparison

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Profile Website Website
Profile Website Website

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Questions about the end devices with which the OKR software can be used
Supported end devices

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Which desktop browsers are supported (browser, operating system, version) ?
desktop browser
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Windows: Edge 12+, Firefox 33+, Chrome 40+ / Mac: Safari 8+, Firefox 33+, Chrome 40+ / Linux: Firefox 33+, Chrome 40+"
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Chrome, Safari, Edge, IE, Opera with the latest stable release)
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Which mobile browsers / devices are supported (browser, iOS/iPadOS / Android, version) ?
mobile browsers / devices: smartphone, tablet
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Chrome on Android 69+, Safari on iOS 11+
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We have a native app to support the mobile version and full support for tablets
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Is the page rendering optimised for different screen sizes: a) desktop, b) mobile, c) tablet?
optimized for different screen sizes
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Yes, the platform is optimized for different browsers and resolutions.
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Is there a smartphone app: iOS/Android (version)? - for Android: which manufacturers are supported?
Smartphone app
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The browser app is optimized for mobile use and can be displayed by modern smartphones as an app on the home screen (progressive web app). However, the app is not yet available in the Appstore.
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Yes, for both iOS and Android (8.0 and up) no specific manufacturer requirements.
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Is there a special tablet app: iPadOS/Android (version)? - for Android: which manufacturers are supported?
Tablet app
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The browser app is optimized for mobile use and can be displayed by modern smartphones as an app on the home screen (progressive web app). However, the app is not yet available in the Appstore.
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Yes, the app is optimised for iPad (iPadOS 10.0 or later), Android shares the same Mobile experience.
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Is there a macOS, Microsoft Windows or Linux app (OS version)?
macOS, Microsoft Windows or Linux app
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The browser app can be downloaded as progressive web app and then be accesses as normal app within Windows or Mac OS.
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Yes, the app can be used on MacOS 11.0 or later, with a Mac with Apple M1 chip.
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Can e.g. dashboard pages be displayed on Smart TVs (Smart TV brand / model)?
Smart TV
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"Public Links" Feature
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Yes, via casting solutions such as ChromeCast or AirPlay on supported devices, not via a dedicated Smart TV app.

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Questions about the user experience of the user interface
User experience

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In which languages is the user interface available to users as standard?
Language support
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Right now, system language is available in German and English. New languages can be added after consultation.
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English, German, Spanish, French, Portuguese, Simplified Chinese, Bulgarian
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Are other languages addable by a) the company or only b) the manufacturer?
addition of further languages
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Languages are addable by Mooncamp.
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Yes, through partnership with Quantive
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Is the usage of the software a) intuitive and quick to learn or b) requires training?
intuitive user interface
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Software is intuitive and easy to use for standard users. Initial training for admin users is advised.
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Yes, our UX is designed to be easy to use and understand, this is demonstrated by our continued growth of our self-service business. Quantive does provide training to our Enterprise customers who are looking to scale our solution across a larger number of users, and with more specific workflows.
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Are there context-sensitive help pages, i.e. for each page and for each dialogue?
help pages
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There is an extensive help center with articles for each function in the app.
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Yes, these are hosted in our customer knowledgebase which is also searchable, and hosts a number of "how-to' videos.
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Is the navigation easy tio use?
simple navigation
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Navigation is easy to use.
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Yes, navigation is standardised across the solution, furthermore Quantive has deployed a universal search function that allows the user to search quickly across all objects.
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Are the most important functions easily accessible via shortcut?
shortcut to functions
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All important functions are accessible from the main menu.
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Yes, in a number of ways, the most relevant 'active' OKR sessions are offered in shortcuts, 'Lists' and 'Task Filters' can also be pinned on the navigation pane for quick access.
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Can functions that are not needed be disabled/hidden?
disabling/hinding functions
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Unneeded functions can be disabled.
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Yes, through 'Configuration' and 'Roles & Permissions' certain features/functions can be disable and/or hidden from the user. This capability is consistently being expanded to offer further levels of management.
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Is the page loading or the reaction to clicks fast? (<1 second)
response time
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Response time is usually below 200 ms.
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Yes, Quantive prides itself on the responsiveness of our solution.
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Does the user interface have a modern design and is it visually appealing?
modern / appealing design
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Timeless and intuitive design
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Yes, Quantive continues to receive positive reviews about its visualisation capabilities and user experience.

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Questions about individualisation - without a customization fee
Individualization

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Can the wording in the software be adapted to the corporate language?
adaptation wording
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Almost all wording can be adapted to the corporate language.
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Can important OKR-specific parameters be adjusted, e.g. values of the scoring/grading (OKR traffic light), the confidence level, duration of the OKR cycle? Which ones are adjustable?
adjustment of OKR-specific parameters
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Mooncamp can be adjusted to your companies needs, like cycle length, wording, confidence schemes, etc.
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Yes, Confidence Level (Scale, Labels, Colour) and OKR Cadence (Weekly, Bi-Weekly, Monthly) are configurable. To support scoring/grading of OKRs some of our customers utilised our 'Custom Fields' capability, which can also be colour coded to reflect the RAG (Traffic Light) status.
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Can the user customise the user interface according to personal preferences? What is adjustable?
customization to personal preferences
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There are a lot of ways to customize Mooncamp to personal preferences, such as: creating personally customized OKR views on the home page or on team pages, adding personal favorites/bookmarks to the sidebar, choosing which teams are displayed on the sidebar, customizing notification preferences, customization of logo, private OKR views, naming and order of OKR properties, personalized terminology, etc.
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Can relevant OKR sets be marked by colleagues for a shart cut access?
shortcut to access OKR-sets
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OKR sets can be added to a favorite list for quick access.
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Users can generate a Shareable URL for an OKR to take another user directly to that OKR in the alignment view. Furthermore, users can use tags or custom fields to categorise OKRs and filter the views based on that parameter. Quantive views use unique URLs which utilise the OKR ID which also makes sharing links simpler.
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Can the user configure via which communication channels, how often and for which events notifications are sent?
customisation of notifications
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Users can receive notifications via email, MS Teams, or Slack and users can define by which events they are notified.
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Yes, there is global and individual control over notifications by event and channel.

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Questions about the basic functions of the OKR software
Basic functions

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Input

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How can OKR sets be entered: via a) a wizard / step-by-step guide, b) a form and/or via c) quick entry?
input options of OKR-sets
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OKRs can be added quickly and easily. Prior to publication they can be discussed by the team within a planning session.
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OKRs can be created via a form, cloning an existing OKR, installing an example from the Marketplace, or via Whiteboards
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Is there any assistance/guidance on how to create optimal OKR sets?
assistance/guidance
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There are OKR examples and best practices on our homepage.
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Yes, Quantive has created templates for individual, team and company OKRs within Whiteboarding, furthermore each OKR that is created is assessed and provided an 'OKR Score' which provides the user a view as to how their OKR fits best practice.
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Is there support to ensure that a metric is specified for Key Results?
support function for key results regarding metric(s)
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OKR rules can be used to define which fields of a Key Result are mandatory.
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Yes, a Key Result cannot be saved without having appropriate values associated to it.
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Is there support to semantically analyse Key Results and suggest an optimised wording?
support function for Key Results in terms of formulation
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Not at this time
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there a support that semantically analyses Objectives and suggests an optimised wording?
support function for objectives in terms of formulation
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Not at this time
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Can a different cadence be set depending on the OKR set, e.g. certain departments/teams quarterly, others 6 months?
OKR cycle duration adjustable
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Complete freedom to define individual cadences across multiple groups.
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Yes, Quantive achieves this through the use of Sessions. Sessions are the time bound periods, or horizons, to which OKRs are set. Some of our customers opt to have everyone use the same Sessions, some opt to create sessions for each department or team. This allows for both the period length and update cadence to be set independently.
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Timeframe support function: Is there support to ensure that a timeframe specified is within the OKR cycle?
timeframe for OKR sets
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The current chosen cycle is automatically added to goals.
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Yes, as a standard the OKR will align to the timeframe specified in its Session, furthermore, checks are made against Soft and Hard deadlines that can be set to make sure they are within the Session timeframe.
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Does the software support all types of Key Results: a) percentage, b) baseline, c) increasing, d) decreasing, e) range (from, to) target metrics as well as f) milestones)?
support of all Key Result types
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All metric types are supported
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Yes, all these Key Results types can be achieved within Quantive.
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Does the system have a draft mode in which users can enter their OKR sets, but these only become visible after completion?
draft mode
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There is a dedicated planning feature for drafting OKRs.
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Yes, Drafts can be created in Whiteboards and only published when ready, which makes them visible to other users. Alternatively, the Approvals Workflow can be used to Draft OKRs, however these will still be visible but listed as 'Draft'.
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Can own units be defined for key results? (e.g. currency, temperature, ...)
definition of own units for key results
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Units are completely customizable.
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Yes, custom units can be specified as either a prefix or suffix to the value.
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Is there a) a KPI database for key results - b) how big is the database? and c) can it be extended with own KPIs (company-wide)?
KPI database
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Not at this time (planned).
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Yes, KPIs can be created that represent the measurements used by the company, these are not there as standard, but any KPI can be created and stored with benchmarks to display daily, weekly, monthly, quarterly and yearly changes.
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Can a classic corporate hierarchy (organisational structure, single-line system, functional organisation) be mapped?
mapping of a organizational hierarchy
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Mooncamp can support flexible team hierarchies
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Yes, Quantive has a specific 'Organisation' feature as part of its 'People' solution.
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Can a divisional organisation (with underlying functional organisations) be mapped?
mapping of a divisional organisation
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Mooncamp can support flexible team hierarchies
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Yes, the relationship between 'Teams' can be extended in this way and reflected in the hierarchy.
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Can a multi-line organisation be mapped a) matrix, b) tensor)?
mapping of a multi-line organisation
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Mooncamp can support flexible team hierarchies
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Not directly, customers with this organisation might create 'Custom Fields' on a team to represent direct or in-direct reporting lines that should be considered when visualising data, however these do not present themselves in the Organisational Tree. A user can also be a member of multiple Teams, meaning that some users of Quantive create intermediary teams to represent multi-line approach.
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Can a network organisation be mapped a) Squad/Chapter/Tribe/Spofity model, b) Holacracy or c) Sociocracy 3.0?
mapping of a network organisation
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Mooncamp can support flexible team hierarchies
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Yes, this can be supported as a user can be a member of one or many 'Teams'.
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Can virtual teams / project-specific teams be mapped parallel to an organisation?
mapping of virtual teams
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Mooncamp can support flexible team hierarchies
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Yes, as above, the flexible nature of our 'Teams' means that any number can be created and mapped.
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Can a) top-level, b) departmental, c) team and, if applicable, d) personal OKR sets be entered? e) Is the number of levels limited?
input of OKR sets (for each organisational structure)
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Yes, there is no limitation here, our alignment is horizontal in nature, there is not set requirement to have vertical levels of organisational structure, giving greater flexibility.
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Can OKR sets be aligned top-down? - Can a key result be assigned to a department/team to create an Objective / OKR set?
alignment top-down
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OKRs can be aligned top-down and bottom-up.
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Yes, top-down alignment is supported, and Key Results can be assigned to a department/team.
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Can OKR sets be aligned bottom-up? - Can it be specified, to which Objective(s) or Key result(s) the OKR set contributes?
alignment bottom-up
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OKRs can be aligned top-down and bottom-up.
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Yes, bottom-up alignment is supported, OKRs can be aligned to either a parent Objective or Key Result.
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Is there an approval workflow with the respective higher instance?
approval workflow
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The planning feature allows to review OKR drafts before release
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Yes, Quantive supports and approval workflow, this is governed by the configuration of the Session, meaning that it can apply to some departments/teams/users and not others if required, and we support up to 2 levels of approval.
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Can OKR sets be horizontally aligned (between departments and teams)?
horizontal aligment of OKR sets
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The alignment of OKRs is flexible
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Yes, Horizontal alignment is the cornerstone of Quantive's alignment model.
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Can OKR sets be assigned to persons (OKR set owner)?
person allocation to OKR sets
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A goal can have multiple owners.
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Yes, ownership of OKRs can be set at the Team or Individual level, we recently enhanced our solution to also support Shared OKRs, where there is joint responsibility over an OKR.
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Can individual Key Results be assigned to persons?
person allocation to key results
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A goal can have multiple owners.
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Yes, as above.
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Can a) a weighting of Key Results in an OKR set be entered so that a weighted score/grading of the entire OKR set can be calculated? or b) the weighting is always the same or c) there is no overall score/grading of an OKR set.
key result weighting in an OKR set
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Weighted goals are possible.
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The weighting will always be the same, however, some Quantive customers opt to score/grade OKRs using 'Custom Fields', this allows for an adaption to scoring calculation to be displayed in 'Insightboards', Quantive's Intelligence solution.
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Can tasks be managed? What task management functions are there, e.g. Kanban board?
integrated task management
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Tasks can be managed and kanban boards and whiteboards are on the roadmap.
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Yes, Tasks can be created independently, or at the Objective or Key Result level. There is a Task management capability which includes Kanban Boards, and automation of Task Creation can be set using the Automation Rules Engine.
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Can a task management software be seamlessly integrated, e.g. Atlassian Jira, and then tasks/tickets be assigned to Objectives or Key Results?
connectivity to task management solutions
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Mooncamp provides multiple integrations (e.g. Jira or Asana)
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Yes, for example, Quantive has a native Jira plugin available in the Atlassian Marketplace, this allows any Issues Type (Epic, Story, Issue etc.) to be linked to an Objective, this creates a corresponding Task in Quantive that reflects the Issues Status and Details, including a direct link back to JIRA.
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Is there an Objectives and/or Key Results backlog?
Objectives / Key Result backlog
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A custom view can be created for backlogged OKRs
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Yes, viewing the Backlog can be achieved either from the Session Overview, using configurable Lists (cross-session) or using an Insight in an Insightboard.
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Is it possible to set the visibility of the OKR sets - a) company-wide, b) management, c) direct reports, d) team, e) "only me"?
visibility setting of OKR sets
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The visibility settings of goals can be very granular.
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Yes, the first option is to set the visibility at the Session level, which changes the visibility of the OKRs contained within it, the second option is to set the OKR as 'Private' this restricts visibility to the objective owner and their manager(s).
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Is it possible to add files to specific objectives, key results or tasks for documentation purposes?
adding files
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One can attach documents throughout the software.
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Yes, files can be attached to Tasks, which in turn can be associated with an Objective or Key Result.
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Is it possible to enter the vision/mission including vision, mission, core purpose, BHAG, values, ...?
vision/mission
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Vision, Mission and other information can be added to the company, departments and teams
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Yes, some of our customers set these in their own Session, and simply use the Objective framework to capture the information, this way other OKRs can align to them, alternatively, some customers display these in Whiteboards and give everyone 'View Only' access so they can review at any time.
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Does the OKR solution have a digital workspace or whiteboarding capability?
Whiteboarding or Digital Workspace
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On the roadmap
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Yes, Quantive has Whiteboards, which offers both a blank canvas that is infinitely scrollable in every direction for teams to collaborate and brainstorm, as well as pre-defined templates that overcome the "blank page syndrome" sometimes experienced by users. This is a highly scalable, collaborative workspace for individuals, teams and the company to come together and workshop ideas.
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Does the OKR solution allow for the capture of additional metadata on Objectives, Key Results, Tasks or any other objects?
Extensibility and Custom Fields
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Mooncamp has an extensive property system which allows for custom fields
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Yes, Quantive is fully extensible, Custom Fields can be added on any object to capture important additional metadata, that can later be used for filtering reports and insights, driving automations or informing users of additional context.
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Does the OKR platform allow for bulk updates and assignments? allowing updates or assignment to be actioned en masse in the OKRs list views.
Bulk Actions
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Yes, Quantive makes bulk actions simple, allowing updates or assignment to be actioned en masse in the OKRs list views.
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Does the OKR platform automate repetitive tasks?
Automation
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E.g. by using data integrations.
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Yes, Quantive has an Automation Rules Engine, this doesn’t just excise repetitive tasks and free up time, but also improves reliability and removes human error from the equation.
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Is it possible to set OKR periods to non-calendar fiscal quarters and see quarter over quarter KR history?
Support for non-calendar year periods
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Periods can be defined by the customer and all periods are saved for review
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Yes, our 'Sessions' approach makes this fully flexible, allowing for our customers to set the appropriate horizons that fit their methodology, range from ad-hoc periods to bi-weekly sprints - quarters or multi-year strategic horizons. All reportins, lists and visualisations can be sorted, grouped and filtered by Sessions which would allow period over period data analysis.
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Is it possible measure results from any starting point to any end point in any unit of measure or interval?
Mathematically measure results from any starting point to any end point in any unit of measure and interval
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Yes, the initial, target and actual values are all independently set and used to calculate the result, a custom suffix or prefix unit of measure can be added.
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Is it possible to link, roll up and mirrors OKRs between teams?
Create OKRs for cross-functional teams; link, roll up and mirror KRs between teams (should this break into 2)
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Yes, there are many ways to do this, OKRs can be cloned, KR's that span OKRs but share a metric can be cascaded/linked, and this can be done across all aspects of vertical and horizontal alignment.
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Can any person create any number create any number of non-hierarchical teams to quickly organize, create OKRs for the team, and participate in multiple teams with OKRs. Each person's profile shows all the teams they contribute to and their KRs across them (assuming permissions granted) ?
non-hierarchical teams
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Assuming permission granted users can create and assign teams and OKRs
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Yes, Teams in Quantive are completely flexible, with the ability to quickly spin up ad-hoc teams to support project based teams, squads or tribes. There is no limitation to how many teams a user can be a member of, and being a member of a team focusses that Teams OKRs for the user.
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Can you ensure that the OKR Platform is the one system for results achievement? - to align objectives in a nimble org, automate management and ops reporting, ensure meeting value and velocity
One system for the flywheel of achievement
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Yes, this is the core principle of Quantive, our powerful Ideation, Alignment, Execution and Measurement capabilities puts Quantive at the heart of the OKR lifecycle.

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Visualization of OKR-sets

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What visualisation options are available? a) Lists b) Detailed view c) Progress chart of the Key Results
visualization options
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Cascading lists of goals, network view, detailed views, custom views, progress charts, and many more
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Quantive offers configurable Lists, Filterable Overviews (by Session), Reporting (Out of the Box for Performance and Process) and Insightboards. Insightboards are fully configurable and can visualise OKR (and 3rd Party) data in an infinite amount of ways.
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What data is displayed in an OKR set overview / list?
overview display / list
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The OKR overview columns are completely customizable, i.e. all data (e.g. title, status/confidence, progress, team, type, cycle, last updated, owner) or any other custom properties of type multi-select, select, user, text, number, date, link or "look up", can be displayed, if needed.
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Any metadata associated with the OKR objects e.g. Title, Session, Owner, Design Score, Description, Tags, Custom Fields, Progress, Alignment, Related Items, Key Results etc…
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Does the system display a tree-/network-map that graphically represents how OKR sets are linked/dependent - and, among other things, helps to find out where an alignment is missing
map-diagram of links/dependencies of OKR sets
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A network view is available now and a tree view is on the roadmap. "OKR islands", i.e. OKRs with missing alignment, can easily identified with the network view (or through the Mooncamp dashboard).
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Yes, the Horizontal Alignment view supports this, any un-aligned OKRs are presented in the far left, furthermore, Quantive can assist with building visualisations in Insightboards that look at, for example, Alignment Percentage (%) or list all OKRs with no parent alignment.
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Is the progress visualised in the overview a) numerically as well as by colour coding b) score with OKR traffic light colours c) together with trend, d) confidence level e) together with trend
progress visualization
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Progress is displayed numerically, with color coding, by confidence level or traffic light. It also shows a trend line.
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Yes, Objective progress is represented as a percentage (%) and colour coded based on level of attainment, the same is presented for Key Results with the added view of the values and the confidence level. Confidence scale, labels and colour codes are configurable. Furthermore, a Trend view of both Progress and Confidence is visible on the Key Result view. For any further visualisations, Quantive can assist with creating appropriate Insights in Insightboards.
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Does the software offer real-time progress reports? how the strategic plan is going and give a more in-depth look not only into your team’s performance, but also the overall business health, in near real-time.
real-time reporting
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Dashboards and custom views allow for deep analysis of progress and process.
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Yes, Quantive OKR reports reveal how your strategic plan is going and give you a more in-depth look not only into your team’s performance, but also the overall business health, in near real-time.
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Can the historical/temporal development of a Key Result be displayed in a progress chart?
graphical visualization of Key Results development/progress
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Yes, as above.
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Is there a dashboard that is configurable / composable?
dashboard
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The dashboard can be customized with savable filters.
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Yes, these are referred to as Insightboards, Quantive's Intelligence solution.
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Is there a company dashboard that, for example, supervisory boards and investors can view?
company dashboard
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Dashboards can be displayed on every company level
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Yes, sometimes the Reporting (Out the box) is sufficient for this, in other instances Quantive can build a specific Insightsboard to display the most relevant information.
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Is there a team dashboard that, for each team a) shows all OKR sets b) shows the progress of the last 2 weeks
team dashboard
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Dashboards can be displayed on every company level
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Yes, as above, as well as this there is a specific Team Overview that can be accessed.
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Is there a strategy execution dashboard that a) aggregates data (including progress, confidence level) across the organisation and b) can filter by area?
strategy execution dashboard
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Dashboards and custom views allow for deep analysis of progress and process.
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Yes, this would be achieved through Insightboards.
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Can KPIs be displayed on the dashboards in addition to OKR sets?
KPI display
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Among others, the dashboard displays OKR process KPIs like 'Unaligned OKRs', 'OKRs without Update' or "OKRs at risk". Displaying single performance metrics / KPIs are not possible as of now (though this is planned together with composable/configurable dashboards).
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Yes, any data, from Quantive or a 3rd Party via integration, can be displayed in Insightboards, and mapped as KPI in order to develop a benchmark/baseline for changes over time.
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Can the dashboard data also be exported as a report a) PDF, b) CSV
reports
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Goal data can be exported as CSV
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Yes, Insightboards can be exported to PDF, with Lists and Overviews being exported to CSV.

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Check-ins

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How can key result metrics be entered? a) as a number, b) in the progress chart by click?
input of key result metrics
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Metrics can be entered as a number and by click, depending on the measurement type that is being used.
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Updates to Key Results can be automated via a Dynamic KR link, to a metric from a 3rd Party, or manually via the 'Update' button which is accessible in a range of views within the solution.
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Can a Confidence Level be entered for each Key Result ?
input of confidence level
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Yes, this is typically entered on the first 'Update' in the cadence, and then requested for all future updates to develop the trend.
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Is a Confidence Level calculated based on previous progress and suggested before entering?
prediction of confidence level
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Confidence level will be calculated based on the previous progress and suggested accordingly.
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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What are the functions of supporting, collaborating, encouraging and commenting on the goals of others?
collaboration with colleagues / motivation
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Mooncamp's Check-in function can be used to document OKR progress and make it visible for the team or the whole company. One can celebrate wins together or discuss OKR updates. Users can react to comments, goal updates or check-ins with emojis or comments. Also, users can subscribe to any OKR. They will then receive notifications about OKR updates.
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Throughout the Quantive solution collaboration and engagement is encouraged. For Objectives and Task, Comments can be posted at anytime and others can 'react' to posted Comments using Emoji's. Comments and Reactions can be posted on any Key Result update, and in all Comments and Updates users can '@' Mention colleagues to ensure they are notified of the engagement. Quantive has also experimented with features such as the Key Result Timeline which presents all Key Result Updates in a view similar to a Social Media feed, encouraging further Commenting and Reactions. This is an important part of creating an engaging OKR programme within Quantive.
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Can a) the 3Ps (Progress, Plan, Problems) be documented - as well as b) learnings?
documentation of 3 P's and learnings
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Within the Check-ins feature, you can create a 3Ps template and add learnings. For documentation purposes, you can also attach files, include images/GIFs, link to users (mentions) or OKRs, and apply rich text formatting (numbered/bulleted lists, code snippets, quotes, headings, etc.).
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Yes, we have customers that do this through a combination of 'Custom Fields' and Insightboards.
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Is there a possibility to add files to the check-ins for documentation purposes?
adding files
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Are there weekly summaries (progress reports) that are sent via email or communication tools (see below)?
weekly summaries via communication tools
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Not at the moment
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Yes, Aggregated reports can be configured to be sent daily, weekly, bi-weekly or monthly.
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Are there weekly reminders sent via email or communication tools (see below) if there is no check-in?
weekly reminder via communication tools
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Yes, this can be configured using our Automation Rule Engine, to meet your specifications. Standard reminders for Key Result update deadlines can also be sent as standard.
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Can everyone see organization objectives, team objectives, manager's objectives and put employee/manager OKRs on 1on1 agendas automatically?
OKRs on 1on1 agendas
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Assuming permissions granted
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It is very simple in Quantive to navigate to the anyones objectives, at any level, across the organisation to understand the strategic flow. This can be visualised in a manner of different ways and is often used dynamically in 1:1 meetings to facilitate a strong conversation around progress, dependency management, blockers, and more. However, Quantive does not currently support 1:1 agenda management as it is a pureplay OKR solution, focussed on delivering the maximum value of the OKR methodology.
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Can meeting agenda, action items be carried over from one meeting to the next and be driven from individual KRs - incl. automatic result charting?
Automate smart meeting agendas, meeting minutes and action carryover
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As above, during meetings the updates, notes and comments are often captured in Quantive using Updates, Comments, Tasks, Custom Fields or any of the above. Our solution is flexible enough to build a workflow that is simple to adopt for management of the output from these meetings.
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Can you ensure actual vs plan is always visible to all users? - automate key results updates from any business system for a continuous picture of plan vs actual and enable conversations and narratives on each result data point
Actual vs plan on KRs is always visible (never buried)
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Yes, this is a core principle of Quantive. With over 165+ integrations to the most common business systems leveraged at the Enterprise level, we are confidence that we can automate key results from any source. Furthermore, the initial, target and actual values are always present when reviewing the key results, and in the case of an automated key results the graph will present the continous progress to plan, and enable conversations and narrative on each significant point of progression.
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Can you ensure that objective progress and key results are automatically calculated? - Objective progress and key results progress are automatically calculated/scored based on math; risk level is objectively measured based on progress and time remaining; individuals can't "hide the ball" by setting their own risk indexing method on each of their KRs; and the "from what to what" of every key result is easily visible at the surface
Key result data and fact integrity
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Yes, objective and key result progress is automatically calculated based on initial, target and actual values. Soft and Hard Deadlines can be set for key results to calculate a 'discounted' rate of achievement based on time remaining.

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OKR review

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Can OKR sets be conclusively assessed for the OKR review meeting?
evaluation OKR-sets
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Yes, typically our customers are running their 'Retrospectives' using our Whiteboarding technology, but also some opt to use Insightboards when they need a larger set of data to be visible in the same view.
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Werden OKR-Sets auf Basis der Key-Results bewertet? Scoring/Grading a) 0.0 to 0.3 = red, 0.4 to 0.6 = yellow, 0.7 to 1.0 = green b) different c) configurable
Scoring/Grading
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c)
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Yes, our customers that score and grade OKRs use 'Custom Fields' which can represent a scale and be colour coded.
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Can a weighted score/grading be displayed with the different weighting of Key Results in an OKR set?
weighted Scoring/Grading
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Weighted scoring of any goal type (Objective, Key Result, initiative, ...) is possible by assigning weights to aligned items under the goal.
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Yes, as above, however this does not impact the progress calculation other than within Insightboards where a custom formula is used.
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Can a) Objectives be scored? and b) a score of the whole OKR set different from the calculated score/grading of the Key Results?
Scoring/Grading of objectives
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Scoring can be achieved by using custom properties
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Yes, as above, only in Insightboards where 'Custom Fields' have been used.
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Can learnings be documented - for inspection of all employees (wall of shame, wall of fame)?
documentation of learnings
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Via the Check-ins feature
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Yes, we have examples of where customers have used Insightboards to create 'Leaderboards' or 'Rankings', where additional narrative can also be included.
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Can Scores be compared across cycles to find out in which areas further improvement is needed
comparison across OKR cycles
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Users can review previous cycles in order to find areas of improvement but can't be displayed on one page
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Yes, we can build an Insight to present this in an Insightboard.
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Can a business review be created automatically? - generate progress charts and graphs so people don't have to manually create them
Create and share running Business Reviews with any OKR data;
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Quantive provides some 'out the box' reporting that satisfys this requirement, however Quantive also goes much further, taking an 'Insights' approach where virtually any visualisation of both OKR data and wider business KPI/Metrics data can be combined to create compelling data driven dashboards that are frequently used in business review meetings by our existing customers.
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Can you see the full organization's OKRs and progress over time? - Ability to see the full organization's OKRs for prior periods; including both summary reporting (team RYG, team Objective progress) and detail of KRs (trajectory, each data point and full narrative/comments, and all sources of data)
Ability to see the full organization's OKRs for prior periods
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Yes, Quantives data model allows for simultaneous control and broad transparency and visibility, this means that the whole organisation's strategy can be presented to every employee, so everyone knows the value and purpose of their work. This includes the ability to 'drill' down into the details.

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Feedback

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Are there features that encourage collaboration and feedback culture, such as comments, mentions or reactions/emojis?
functions to promote cooperation and appreciation
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Comments with emojis, mentioning and linking possible.
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Yes, comments, mentions and reactions are all supported across the solution.

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Administration

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How easy is it to add new employees or remove departing ones?
adding/removing employees
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Users can be added via CSV import or individually. Users can be removed with a few clicks. We also offer user provisioning via SCIM.
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There is a dedicated user administration area, here users can be added and removed with ease. Furthermore, you could opt to connect to our SCIM API if you wish to programmatically manage this via your Identity Provider. Our Technical Success team can also assist with bulk upload or delete of users from a spreadsheet.
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Will the data of employees who are removed be lost?
removal of employees
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OKR based data will not be lost. All data which was related to the removed employee will then be labelled as "Unknown User"
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Partly, the data specific to the User will be lost, however OKRs that they were an 'Owner', or any other related object in this way will remain.
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Can the access of employees be disabled?
disabling employees
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Not at this time
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Yes, either by assigning them a 'Restricted' Role or by removing their access via SSO.
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Is there support from the provider for the initial entry of the entire organisation? a) Import or b) Integration into an SSO/HR system (see below)?
initial support of entering employees
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Support can be provided
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Yes, Quantive's Technical Success team can support the initial load via a spreadsheet, furthermore, we could also look to integrate with your SSO or HR solution to provision users.
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Is there role-based access management?
role-based access management
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Specific role-based access groups can be created.
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Yes, Roles can be assigned that have configurable Permissions Sets.
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Are there flexibly definable access settings for OKR sets so that read and write access as well as other rights can be precisely adapted?
flexibly definable access settings for OKR sets
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Mooncamp has very flexible access management capabilities for OKRs.
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Yes, as above, as well as Permissions settings on Sessions.
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Is there access for people who can only view? (viewer licence)
viewer
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Possible in Enterprise-Plan
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Quantive has offered this in the past, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.

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Questions about integrations of the OKR software in other IT solutions or vice versa
Integrations

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Can integrations be developed quickly and at an affordable price on request? (from / to €, typ. duration from - to)
fast, low-cost development of integrations
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Integrations can be developed upon request, costs may vary.
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Yes, Quantive has a standardised approach with a dedicated team for integrations.
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Are there open APIs available with which customer developers can carry out integrations? (API documentation - Link/PDF) - which functions are supported, e.g. User Management, OKR-Set Input, Reporting, Analytics
integration by third parties
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An open API is on the roadmap
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Yes, the current iteration of our APIs can be found documented here: https://app.Quantive.com/api/v1/docs/ - All objects are listed, meaning all functions possible in platform are typically supported. Quantive's Technical Success team can work with you to establish the right endpoints and calls to make.

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Integration for operation

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Is there a Microsoft Teams app?
Microsoft Teams App
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Yes, both a Bot, for looking up OKRs, updating, sharing and receiving reports, as well as a Tab App, for adding Quantive's UX to any Teams Channel for quick and simple access.
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Is there a Chrome Extension?
Chrome Extension
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there a Gmail add-on?
Gmail Add-on
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there a Slack support with which e.g. commands can be used for check-in?
Slack Commands
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Users can receive notifications via Slack and give updates to their OKRs
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Yes, the Slack integration allows for looking up, updating, sharing and receiving reports, as well as custom notifications powered by our Automation Rule Engine. Look up, update and share works on both Public and Private channels.
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Is there a Atlassian Jira app?
Atlassian Jira
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We do have a one-way Jira integration so far. A two-way integration embedded into Jira is on the roadmap.
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Yes, this allows for any Issue in Jira to be linked to an Objective in Quantive, and for the details of each to be passed bi-directionally for display.
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What other tools are supported - for using the OKR software?
other tools
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All integrations can be viewed here: https://Quantive.com/integrations

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Integration to communikation tools

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Is there an email integration? a) SMTP, b) IMAP c) other - which?
Email Integration
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Email notifications
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No, at the time of response this is not supported by Quantive, however, we would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there an integration to Microsoft Teams Chat / Messenger?
Microsoft Teams Chat / Messanger
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Yes, as above.
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Is there an integration to Slack?
Slack
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Yes, as above.
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What other communication tools are supported?
other communication tools
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All integrations can be viewed here: https://Quantive.com/integrations

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Whiteboard Integration

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Integration into Miro
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Integration into Mural
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Data integration

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How many out-of-the-box data source integrations are supported?
Number of Integrations
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Jira, Asana, Hubspot, Salesforce, Google Sheets, & Excel Online
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Quantive integrates to over +165 solutions and is investing in integrations regularly, details of our integrations can be found here: https://Quantive.com/integrations
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Does the vendor invest in integrations regularly and proactively - and not only on demand?
Further Integrations
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As above, Quantive believes data and strategy go hand-in-hand, as a result we continue to proactively invest in expanding our ability to connect to relevant data sources.
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Is there an integration to Microsoft Excel?
Microsoft Excel
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Yes, this is available as standard.
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Is there an integration to Google Sheets?
Google Sheets
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Yes, this is available as standard.
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Is there an integration to a) MySQL, b) PostgreSQL c) other databases / which ones?
SQL Databases
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Upon request
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Yes, MySQL, PostgreSQL, Heroku PostgreSQL, MongoDB, Google BigQuery, Snowflake, Oracle, Segment, MS SQL Server, Amazon Redshift, and more… Quantive has experience adding new integrations regularly, further solutions Quantive has experience integrating to can be found here: https://Quantive.com/integrations
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Is there an integration to Atlassian Jira? Which metrics can be fed from Jira as key result metrics? e.g. Epic Story Points?
Atlassian Jira
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Is there an integration to Atlassian Jira JQL query?
Atlassian Jira JQL
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Yes, Quantive's Technical Success team can advise on how to leverage this.
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Is there an integration to Asana? Which metrics can be fed from Asana as key result metrics? e.g. Status
Asana
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Metrics from status, sections, and count of tasks can be integrated
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Yes, Quantive has access to all objects available via API, meaning any metrics can be used.
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Is there an integration to monday.com? Which metrics can be fed from monday.com as key result metrics? e.g. Status
monday.com
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Upon request
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Not currently, however Quantive has a standardised approach to Integrations and pending the availability of a RESTful API, can quickly add new integrations like this. We would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there an integration to wrike? Which metrics can be fed in by wrike as key result metrics? e.g. Status
wrike
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Upon request
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Yes, this is available on request.
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Is there an integration to Favro (My Cards / Card ID)?
Favro
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Upon request
partial
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Not currently, however Quantive has a standardised approach to Integrations and pending the availability of a RESTful API, can quickly add new integrations like this. We would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there an integration to other project/task management tools?
other project/task management tools
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Yes, some examples include Asana, Trello, Microsoft Project. All integrations can be viewed here: https://Quantive.com/integrations
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Is there integration to Salesforce Reports (Report / Column)?
Salesforce Reports
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Yes, this is available as standard.
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Is there an integration to Salesforce KPIs?
Salesforce KPI
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Yes, this is available as standard.
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Is there an integration to Hubspot? Which KPIs can be fed in? e.g. Number of Contacts?
Hubspot
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Available metrics: Number of contacts, number of site visits, number of visitors, number of leads, number of subscribers, number of MQLs, number of SQLs, number of opportunites, number of customers, number of page visits per sitting, bounce rate, time per session, percentage of new sessions, percentage of session per contact, percentage of contacts per customer
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Yes, Quantive has access to all objects, meaning any metrics can be used.
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Is there an integration to other CRM/marketing tools?
other CRM/marketing tools
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Not at the moment.
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Yes, some examples include Dynamics 365, Marketo, NetSuite, SugarCRM. All integrations can be viewed here: https://Quantive.com/integrations
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Is there an integration to Google Analytics? Which KPIs can be fed in? e.g. bounce rate
Google Analytics
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Upon request
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Yes, Quantive has access to all objects available via API, meaning any metrics can be used.
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Is there an integration to Tableau via a) username / password b) Access token?
Tableau
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Upon request
partial
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Not currently, however Quantive has a standardised approach to Integrations and pending the availability of a RESTful API, can quickly add new integrations like this. We would welcome a conversation to understand the requirements further and investigate enhancing our solution in support of this requirement.
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Is there integration with Snowflake via SQL Query?
Snowflake
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Upon request
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Yes, this is available as standard.
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Is there integration with Google Big Query?
Google BigQuery
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Upon request
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Yes, this is available as standard.
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Is there integration with other analytics, data warehouse, BI systems? - to which ones? e.g. Microsoft Power BI
other Analytics, Data Warehouse, BI systems
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Upon request
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Yes, all integrations can be viewed here: https://Quantive.com/integrations
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Is there an integration to financial systems, e.g. Oracle Financials?
financial systems
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Upon request
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Yes, this is available on request.
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Is there a integration/connection to API mesh platforms / API integration or automation tools, such as Zapier?
API mesh plattforms
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Upon request
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Yes, an integration to Zapier is available as standard.
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Is there a further direct integration with IT systems?
other data integrations
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Upon request
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Yes, all integrations can be viewed here: https://Quantive.com/integrations
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Is there an open API available with which customer developers can develop data integrations?
API
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On the roadmap
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Not currently for the Data Layer, which powers Dynamic Key Results, however, we did recently launch a 'Standard REST Connector' which allows Quantive's Data Layer to routinely call out to any RESTful API Endpoint, and ultimately pull in data from any currently unsupported solution.
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Does the OKR platform allow for its own data to be used as a Data Source to power reporting, insights and Key Result calculation?
OKR Platform as a Data Source
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Exports via CSV
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Yes, Quantive can leverage itself as a data source, allowing for Key Results to be dynamically updated based on metrics from the solution.

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Integration to authentication/identity management systems

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Does the software support a) login (username / password) and b) security mechanisms, such as one-time password, SMS / push notification, two-factor authentication, measures against Brute Force attacs - which ones? E.g. automatically locks user accounts in case of consecutive unsuccessful logon attempts.
login
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2-factor auth via Microsoft and Google SSO and measures against brute force attacks via rate limiting.
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If the client does not have an SSO provider Quantive will handle the user authentication for them. In this case the password requirements enforced by Quantive are: at least 8 characters;1 special character; lower case, upper case and a number. Multi-factor authentication can be used if SSO is enabled and client’s Identity Provider supports the feature. This way the MFA settings will be managed on the client’s side, furthermore, Quantive automatically locks user accounts in case of consecutive unsuccessful logon attempts. This slows down password-guessing attacks and compensates for fragile passwords.
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Is there an SSO integration to Office 365? (Office 365 sign in page)
Microsoft Office 365 Login
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Yes (if supports SAML or OpenIDConnect Protocols)
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Is there an SSO integration to Google GSuite?
Google GSuite Login
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Yes
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Is there an SSO integration to Office 365? (App Launcher)
Office 365 SAML
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Yes
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Is there an SSO integration to Google GSuite via SAML Authentication?
Google GSuite SAML Authentication
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Yes, Quantive has experience with this provider
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Is there an SSO integration to Azure Active Directory?
Azure Active Directory
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via SAML
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Yes
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Is there an SSO integration to Okta?
Okta
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via SAML
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Yes, Quantive has experience with this provider
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Is there an SSO integration to OneLogin?
OneLogin
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via SAML
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Yes, Quantive has experience with this provider
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Is there an SSO integration to Cisco DUO?
Cisco-DUO
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via SAML
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Yes (if supports SAML or OpenIDConnect Protocols)
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Is there an SSO integration to BambooHR?
BambooHR
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via SAML
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Yes (if supports SAML or OpenIDConnect Protocols)
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Can the OKR software be integrated with external enterprise provisioning/ deprovisioning tools?
SCIMP API
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we support SCIM 2.0
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Yes, Quantive as an SCIM API, delegating the provisioning/deprovisioning process to an external identity management tool improves security as user management and permissions are managed in one place and inappropriate data access to former employees’ accounts is prevented.
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Is there an SSO integration to other authentication/identity management systems?
other authentication/identity management systems
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via SAML
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Yes, any system that supports SAML or OpenIDConnect protocols can be linked with Quantive.

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Questions for analysis for optimisation of the OKR process, coaching etc.
Analytics

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Is there an overview of the analysis of the quality of the OKR sets based on the parameters: a) optimal number of objectives / OKR sets, b) optimal number of key reuslts, c) quality of key results, d) dependencies/alignment to other teams?
OKR set quality analysis
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Dashboards allow for analysis
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Yes, Quantive has developed a 'Design Score' which looks at the length of the Objective title, the number of Key Results, whether there are any binary Key Results and if there are any associated Tasks This is used to assess the quality of the OKR. Furthermore, our Reporting presents where there are Objectives with too few or too many Key Results, this is an initial example and in actual fact any calculation of this nature could be created in an Insight in an Insightboard.
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Is there an overview of the analysis of the quality in the alignment/support of OKR sets with other departments/teams?
alignment to other OKR sets
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Alignment quality can be inferred from the network view.
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Yes, the Design-Score (or any other analysis) can be pivoted/charted by any dimension e.g. Department/Team, or the visualisations could be filtered by one or many dimensions.
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Is there an overview of the analysis of the teams and their OKR sets - whether they contribute to OKR sets of other teams or not.
alignment with other departments/teams
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Network view
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Yes, this could be achieved through Insightboards.
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Is there an overview of the analysis of the check-ins/updates performed
check-in / update analysis
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Participation rate is tracked
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Yes, this can be viewed in Reporting and also supported in Insightboards.
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Is there a way to find out which teams are more involved in the OKR process and which ones need extra support?
Engagement of teams
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Via Check-ins
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Yes, this is supported by our Insights solution. An example of how this can be deployed, potentially with an element of gamification, can be seen in this video: https://youtu.be/E5X7WjoNdHY
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Is there a way to find out which OKRs and teams are not progressing as expected?
Off-track teams / OKRs
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Via filters and dashboards
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Yes, this is supported by our Insights solution. An example of how this can be deployed can be seen in this video: https://youtu.be/MdzXNPLmbS4
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Is there an overview to show at a glance to a mid level manager how her/his unit is evolving?
Reporting functionalities
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Via individual views
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Yes, as above, we can provide numerous examples of how this is achieved.
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Is there a way to get a report automatically in order to save time?
Automatic reporting
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on the roadmap
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Yes, all Quantive reports and Insightboards are powered by real-time data, and are automatically updated to save time in pulling together relevant data points.
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 Is there an overview to see the evolution of the OKRs contributing to mine in order to know how to update them?
Performance of contributing OKRs
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Contributing goals are shown within goals and via network view
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Yes, this is most simply achieved using our Alignment view, but it is also possible to view this in Insights.
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Is there a way to know and see if the organization is getting better with the OKR methodology?
Success Metrics
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Via OKR progress and check-in engagement
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Yes, Quantive has an 'out the box' report looking at 'Process' which will speak to the cadence of updates, how many key results are automated vs. manual, where there are employees or teams without objectives etc.
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Can we find out if the strategy is evolving differently compared to the past cycles?
Progress evolution
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Current data can be compared to previous dates
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Yes, you could achive this through Insightboards.
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Is there a way to know which metrics are performing well and which ones need extra support?
Benchmark metrics
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Via progress and dashboards
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Yes, this could be achieved through Insightboards, as well as through our dedicated KPIs view, here you can see the signiicant changes to a metric over daily, weekly, monthly, yearly periods.

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7. AI support
AI support

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Is there a built-in AI assistant for the creation of OKR sets?
Generation of OKR sets
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Quantive Platform Intelligence is a built-in AI assistant for the creation of OKRs and the reduction of administrative work. Users define the goals they want to achieve, and in a step-by-step tour the Platform Intelligence assistant helps with suggestions of Objectives, Key Results, description, Tags and Tasks.
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Is there a built-in AI assistant for the optimization of OKR sets?
Optimization of OKR sets
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Quantive Platform Intelligence is a built-in AI assistant for the creation of OKRs and the reduction of administrative work. Users define the goals they want to achieve, and in a step-by-step tour the Platform Intelligence assistant helps with suggestions of Objectives, Key Results, description, Tags and Tasks.
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Is there a built-in AI assistant for the assessment of the quality OKR sets?
Assessment of OKR sets
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Quantive Platform Intelligence is a built-in AI assistant for the creation of OKRs and the reduction of administrative work. Users define the goals they want to achieve, and in a step-by-step tour the Platform Intelligence assistant helps with suggestions of Objectives, Key Results, description, Tags and Tasks.
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Is there a built-in AI assistant for the creation of tasks for the implementation of OKR sets?
Creation of tasks
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Quantive Platform Intelligence is a built-in AI assistant for the creation of OKRs and the reduction of administrative work. Users define the goals they want to achieve, and in a step-by-step tour the Platform Intelligence assistant helps with suggestions of Objectives, Key Results, description, Tags and Tasks.
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Is there a built-in AI assistant for the creation of a strategy?
Strategy creation
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Quantive Platform Intelligence is a built-in AI assistant for the creation of OKRs and the reduction of administrative work. Users define the goals they want to achieve, and in a step-by-step tour the Platform Intelligence assistant helps with suggestions of Objectives, Key Results, description, Tags and Tasks.
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Is there a built-in AI assistant for the prediction of the score development?
Prediction of score development
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Quantive Platform Intelligence is a built-in AI assistant for the creation of OKRs and the reduction of administrative work. Users define the goals they want to achieve, and in a step-by-step tour the Platform Intelligence assistant helps with suggestions of Objectives, Key Results, description, Tags and Tasks.

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Are there any further AI supported features?
Further AI supported features

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7. Data protection and security
Data protection and security

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Is the OKR software a) GDPR and b) German DSGVO compliant?
GRDP compliance (and German DSGVO compliance)
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Yes, the OKR software is GDPR compliant. Quantive has worked relentlessly to enhance its products, processes, and procedures, while fulfilling its obligations as a data processor.
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Where is the software hosted? (Provider / Location)
hosting provider / location
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Server is hosted in Frankfurt by IONOS by 1&1
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Clients can choose the datacenter for their application instance: - EU datacenter located in Netherlands. - US datacenter located in Washington. Both are managed by Microsoft Azure.
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Is the data center certified according to security standards, e.g. ISO 27001, 22301, SOC1, SOC2 ?
data center
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Server infrastructure is certified by ISO27001
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Microsoft Azure datacenters are ISO 27001, ISO 22301, SOC 2 and PCI-DSS compliant facilities.
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Is the infrastructure secure and is data encrypted using the latest technologies?
secure infrastructure / encryption
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Data is encrypted in-transit using TLS 1.2. Data is encrypted at-rest using industry-standard 256-bit encryption.
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Yes, Quantive is built upon a multi-tier microservices architecture based on Kubernetes containers. Our application is developed in-house and is written in Java and Go programming languages. Client data stored on Quantive systems is protected by AES 256 which is a military-grade encryption algorithm. The data flow between client computers and Quantive occurs over TLS 1.2 & 1.3 encrypted connections which provide server authentication and data encryption. Data is never exchanged in cleartext.
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How are the passwords stored in the database: a) unencrypted b) encrypted c) hash only
passwords
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Only hashed passwords are stored
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All service available endpoints are secured using a third party SOC 2 Type II certified authentication vendor www.auth0.com. Authentication tokens for Single Sign-On are signed and verified with SHA-256 grade cryptographic hash function. If password-based authentication is used, the passwords are stored in Auth0’s database encrypted with strong Bcrypt function resistant to brute-force attacks.
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Is data, e.g. OKR sets, stored in the database in encrypted form?
data
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Data is encrypted at-rest using industry-standard 256-bit encryption.
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Yes, Quantive data stores are accessible only by servers that require access. All data at rest is encrypted with AES 256 which is one of the most secure encryption protocols. To maximize protection, there is no direct connectivity between our Production, Staging and Development environments.
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Is there a change history (audit logs)?
audit logs
partial
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Not accessiblle for the customer, Mooncamp internal
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Yes, the change history is visible for a number of objects and in some instances (e.g. Insights) is reversable.
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Can changes to OKRs or other settings be retraced in detail (who/when/where)?
detailed traceability of changes
partial
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Updates on progress and comments can be traced
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Yes, this is presented in the 'History'.
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Is the OKR software operated in a fail-safe manner? What measures are taken to ensure this?
fail-safe
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Yes, we us mechanisms such as "data security by design and by default"
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Yes, The Quantive application is built with fault tolerance capability. Each of our services run on high-availability clusters that provide continued service when a system component fails.
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Is the data mirrored to another location in real time? (Provider/Location)
data mirroring in real time
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Each Quantive application component run in at least 3 availability zones of Microsoft Azure which are located in same geographic region to ensure compliance with data residency requirements.
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Is there a disaster recovery system available?
disaster recovery yystem
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Yes, our application is deployed in a Microsoft Azure Availability Zone, made up of multiple datacenters. They are equipped with independent power, cooling, and networking components, protecting services against single data center failures. If a disaster occurs our RTO is 4 hours with RPO of 10 minutes.
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Are regular back-ups made and can these be imported promptly? (Backup strategy and duration)
regular back-ups plus timely recording
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Backup and recovery processes are in place
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Yes, we make full data backups every 10 minutes. Backups are transferred to an external datacenter managed by Amazon (AWS) without an impact on data residency requirements. The transfer occurs over secure connections protected by TLS 1.2 encryption protocol. Backups are encrypted with AES 256 before moved to AWS.
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Is there a data protection and security audit by an external expert? - Which tests were carried out, e.g. penetration tests?
audit
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We do a yearly penetration test by an external security company.
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Yes, we have hired an external company specialized in Pen Testing to conduct assessment of our platform. Tests are performed on annual basis. We can provide a summary of our latest Penetration Testing report after singed NDA.
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Is there SOC compliance e.g. SOC2 Type II?
SOC Compliance
partial
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Our data center provider is compliant with SOC 2
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Yes, Quantive is a SOC 2 Type 2 compliant organization. This has been verified by an independent third-party auditor and the validations are repeated annually. On our web site we have a public version of the SOC 2 report, known as SOC 3, which is available for instant download.
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Does the provider offer source code escrow (deposit of source code of the software solution at a neutral third party)?
source code escrow offer
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No, Quantive would welcome a discussion to understand more about this requirement.
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Is the OKR software also available as open source?
OKR-software Open Source
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No, Quantive is not open source.
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Can a separate instance of the software be operated for the customer (separate database, specially configured network infrastructure ...)
separate instance of the software
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Yes, for a significant installation and maintenance fee
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Yes, Quantive is open to discuss single-instance requirements with our customers who want that as part of their solution.
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Is the software only available as a SaaS solution or also for an on-premise installation in customer's data center?
software on-premise in customer's data center
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At the moment, the software is only available as a SaaS solution. An on-premise can be offered for a significant installation and maintenance fee.
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Yes, Quantive can be deployed on-premise if a customer requires this.
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Proof of > 10,000 active users with > 30,000 OKRs in a single implementation
Scalability
partial
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Customer references can be provided
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As a private company and due to customer confidentiality agreements in place, we do not disclose specific user counts. To give you an order of magnitude, our current global customer base is north of 585,000 employees. We regularly perform infrastructure & scalability testing of instances with over 100k+ active users.

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Training and customer support
Training and customer support

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How is onboarding carried out - a) via online training (training videos), b) video calls or c) in-house in presence?
onboarding implementation
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We offer onboarding via online training, video call, and would potentially also offer onsite training based on the current incidence.
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Onboarding will be carried out via video calls, however Quantive is open to discuss requirements (COVID-19 depending) for in-person training. "How-to" videos are also provided as part of Quantive Academy, in our self-service knowledge portal.
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At what times and how is customer service available: via email, chat, phone, video call? With screenshare?
availability of customer support
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Customer service is available during core working times (8:00-18:00) via email, phone, or video chat with screensharing.
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Quantive offers Standard and Enhanced Support Plans with the following services and response times: Standard: - Online Support Portal - Email support - Chat support (self-service / based on availability) Enhanced: - Online Support Portal - Email support - Chat support (live agents) - Phone support - up to 1 hour reaction time for critical issues (see Response times below) - 24x7 availability Standard Support is available on business days between 8am and 6pm Central European Time. Standard Support is not available on Weekends and local holidays. Enhanced support is available 24x7 (weekend coverage is available for production issues of Highest severity only).
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What are the response times for troubleshooting?
response times for error reporting
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- Reaction time to severe errors: 4 hours, fix or workaround within 12 hours - Reaction time to medium errors: 8 hours, fix within 2 days - Reaction time for minor errors: 2 days, fix within 5 days or otherwise communicated
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Standard - 2 Days (Mon-Fri) Enhanced: Highest - 1 Hour (24/7) High - 4 Hours (25/5) Medium - 1 Day Low - 2 Days
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Does the OKR vendor offer strategic, implementation and ongoaging coaching support from external partners?
Partners
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Yes, Quantive has an extensive Partner Program, prominent external consultants with a proven track record make all the difference in strategic decisions and bring out the best of OKRs.
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Does the OKR software vendor have a Customer Success (CS) team?
Customer Success
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Yes, Quantive's CS team can assist you with the organizational cultural shift you’ll be undergoing, help you achieve your goals and provide you with useful resources and dedicated support.
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Would customers have a dedicated Customer Success Manager (CSM)?
Dedicated Success Manager
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In Enterprise Plan
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Yes, your Quantive dedicated CSM provides guidance throughout all stages of the customer journey, jumps on calls, and gets to know you and your needs, which ultimately results in a long-lasting and fruitful partnership, as well as an increased probability of overall program success.
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Does the OKR vendor provide in-house Technical Success support?
Technical Success
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In Enterprise Plan, remote support is preffered
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Yes, Quantive has Technical Success, this is the team that knows the OKR software inside out and can and effectively communicate your needs to implement product enhancements, build integrations and develop customised reprting.
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Can the Technical Success team translate customer's requirements to custom solutions?
Customer Success
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Licence models and costs
Licence models and costs

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Is there a free version available? With which limitations?
Fee version
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Quantive Results has an Essentials plan which is completely free. All other plans include free and unlimited Viewer licenses
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Is there a one-time setup fee? Is this dependent on the number of users?
one-time setup fee
partial
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Depends on plan, licence volume and requirements
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Included in the subscription
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Price per user per month / per quarter / per year? (attachment if applicable)
user licences
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Fee per user per month paid as a yearly plan in advance.
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fee per user per month
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Price per user per month / per quarter / per year? (attachment if applicable)
viewer licences
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reduced fee per user per month paid as a yearly plan in advance.
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reduced fee per user per month
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yes
volume scale
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yes
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yes
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Are there any further comments on the licensing model and costs?
further notes on the licence model and costs
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Please, refer to the following documents to get an idea what is the value hidden behind the costs: Quantive's Success Team: https://view-su2.highspot.com/viewer/61028b80ede708543f7636b7 Customer and Technical Success Services (Statement of Work): https://view-su2.highspot.com/viewer/61028b5d7b7ca14ab4654f9c Improving business agility through OKRs: https://view-su2.highspot.com/viewer/61028b735b099177dadcb2ec
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Are there any other fees or costs apart from those mentioned above?
unmentioned fees and costs
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Nothing hidden at any moment of the partnership; all costs will be detailed outlined in the purchase order and MSA.

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SLA Service Level Agreement
SLA Service Level Agreement

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What is the granted availability?
availability a) 99,9 b) 99,99 c) 99,999
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99.5% on a monthly basis, excluding scheduled maintenance
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Quantive will use commercially reasonable efforts to make Quantive's Service available with a Monthly Uptime Percentage (defined below) of at least 99.95% (Enterprise plan) / 99.9% (all other plans), during any monthly, quarterly or annual billing cycles (the "Service Commitment").
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Is there any planned downtime?
planned downtime
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Planned Downtime will be communicated with reasonable advance notice.
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What is the average time between repairable failures?
MTBF (Mean Time between Failure)
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- Reaction time to severe errors: 4 hours, fix or workaround within 12 hours - Reaction time to medium errors: 8 hours, fix within 2 days - Reaction time for minor errors: 2 days, fix within 5 days or otherwise communicated
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Data is available at https://status.Quantive.com/ - for the last 90 days the mean time between failures (partial and major) is 20 days, across both US and EU data centres and all web services. Data will vary between services and data centres.
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What is the average time required to get systems up and running again?
MTTR (Mean Time to Recovery)
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Between 1-6 hours
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Data is available at https://status.Quantive.com/ - for the last 90 days the mean time to recovery (partial and major) is 9 minutes, across both US and EU data centres and all web services. Data will vary between services and data centres.
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Can availability data be provided a) in real time, as well as b) historical data?
availability data
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Yes, real-time and historic uptime/availability data is available at https://status.Quantive.com/
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